SF Express

Main Menu > Sales > Delivery > SF Express

* Notice: This function needs to register a SF Express API account and requires Testing Cases and settings before using. If you need to use this function, please enquiry our MOSES technical support team first.

1. Steps to create SF Delivery Order

1. After customer place order at Online Shop, and select shipping methods as "SF Delivery" successfully
   
2. You can find the Sales Order in ERP backend (Main Menu > Sales > Sales Order)
   
3. Confirmed the order and bill SO
   
   
4. After billing the SO to invoice, you can created the SF Delivery Order in Main Menu > Sales > Delivery > SF Express
   
   ＊If you cannot find the invoice in the list, please double check the delivery settings in the invoice (the delivery method and shipper should be SF Express)
   
5. Select invoices to be created SF Delivery Order,
   Confirmed whether Seller information are correct
   Dummy Price (can input any number, just for passing SF API validation)
   Click Create Shipping Orders
   
6. And then system will communicate with SF Delivery to create Delivery Orders via API. (SF staff will arrive and collect your package afterwards)
   

2. Printing SF Delivery Label

1. In Main Menu > Sales > Delivery > SF Express > Print Label tab, select Delivery Orders to be printed, and then click Print Labels button.
   
2. System will request SF Express to generate Shipping Labels from SF server via API, and then return the  shipping labels to MOSES system.
   e.g. 1/1 Printed means one shipping label have been returned from SF API successfully.
   
3. After Shipping Label received from SF API successfully, just click the Print Labels button again, a PDF file can be download in your browser.
   
4. Open the PDF file and print the Shipping Labels
   

3. Cancel and/or Re-create Shipping Orders

1. If you need to cancel the created Shipping Order, you may click the Cancel Orders button in "Main Menu > Sales > Delivery > SF Express > Print Labels" tab.
   
2. If you need to re-create the shipping orders after the old shipping order cancelled:
   You can go to the related invoice > Attachment tab, and then delete the shipping label which created in last time.
   
3. And then go back to Main Menu > Sales > Delivery > SF Express create the shipping orders again (you may refer to step 4 to 6 of Section A in this document)
   
   

4. Tracking Number

1. The Tracking Number from SF Delivery will be automatically added to the related Invoices/Sales Orders after the Shipping Orders created.
   
2. Customers can check the tracking number in the website > My Account > Order Details.