Example of Processing Order on MOSES NET

Customer A Online Shopping on MOSES NET (Front end):

1. Customer click Add to Cart;
   
   
   
2. Customer click Checkout in Shopping Cart;
   
   
   
3. Customer fill in billing information and shipping address, and then click Checkout;
   
   
   
4. Customer confirm the payment amount;
   
   
   
5. Customer received email notification for that order;
   
   
   
6. Customer bank in the payment amount, and then wait for the goods delivering;

Administrator process this order on MOSES ERP (Back end):

1. Administrator can check for the order on Main Menu > Sales > Sales Order;
   
   
   
2. Once confirm the payment from customer;
   
   
3. Allocate Stock;
   3.1 if there is enough stock, administrator can Allocate Stock directly;
   3.2 if there is out of stock, administrator can: (based on the company behaviour)
        3.2.1 Create PO, Receive Purchase,  and then Allocate Stock;
        3.2.2 or Create Production Order, Complete Production Order, and then Allocate Stock;
   
   
4. Bill Invoice via SO;
   Note: Customer A receive email notification about goods was shipped once the invoice is billed;
   
   
   
5. Pick Goods and Shipping;
   5.1 if no need to pick goods, administrator can deliver goods directly;
        5.1.1 Print Invoice;
        5.1.2 Package goods;
        5.1.3 Deliver goods via Shipping Carrier;
   5.2 if need to pick goods:
        5.2.1 Warehouse manager check for the Pick List;
        5.2.2 Warehouse manager package goods;
        5.2.3 Warehouse manager deliver goods via Shipping Carrier;

Next:

• Return Inwards
• RMA